Yes, we offer free shipping on all desk orders and samples. There are no hidden shipping costs regardless of what you order.

Our desks are carefully packaged in 2-3 separate cardboard boxes and secured on a pallet for safe transport. Each component is thoroughly protected to prevent damage during transit. This method ensures your desk arrives in perfect condition while allowing for easier handling during delivery.

We offer a 100-day return period for all our desks. If you're not completely satisfied, you can return your desk for a full refund within this timeframe.

Contact our customer service team to initiate a return. We'll arrange for the desk to be picked up at no cost to you. Once received and inspected, we'll process your refund.

All Lato Desks come with a comprehensive 5-year warranty that covers manufacturing defects—longer than most suppliers in the market. This extended coverage reflects our confidence in the quality and durability of our products.

In the rare event that your desk arrives with damage, please take photos and contact us within 24 hours after pickup. This timeframe helps us process claims efficiently. We'll quickly resolve the issue with a replacement part or complete desk as needed.

Sample materials can be returned using the included return label for a refund.

While our desks are designed for easy assembly, we understand that some customers may prefer professional help. Please contact us for information about assembly services in your area.

We stand behind our products and provide responsive customer service. You can reach us at +48 577 476 666, hello@latodesk.com, or via WhatsApp. Our team is ready to address your concerns promptly and ensure your complete satisfaction.

We work with our delivery partners to provide flexible delivery options. Please let us know your preferences during checkout or contact customer service with specific requirements.

We're continuously improving our environmental practices. Currently, we pack components in 2-3 separate cardboard boxes and secure them on a pallet for safe transport. All our packaging materials are recyclable, and we're actively working on reducing our environmental footprint with each shipment while maintaining the highest protection standards.

We recommend starting with our collection overview to find a style that matches your space. We offer free ergonomic consultations before purchase to help determine the perfect desk configuration. Our experts will recommend the right desk height, accessories, and features based on your specific needs and workspace.

Yes, we offer material samples in 30x20cm size that you can order to help make your decision. These samples allow you to see and feel the actual desktop materials in your space before committing to a full purchase.

We create each desk to order with your custom specifications. Our desks typically ship within 3-4 weeks of order placement.

Please contact us as soon as possible if you need to modify your order at +48 577 476 666, hello@latodesk.com, or via WhatsApp. We'll do our best to accommodate changes, but this may depend on the production stage of your desk.

You'll receive email updates about your order status, including production updates and shipping information with tracking details once your desk is dispatched.

We've designed the desk for straightforward assembly that most people can handle without professional help. The desks come partially assembled with clear instructions, and no specialized tools are required.

Yes, we ship throughout Europe using reliable carriers including DHL, DPD, and GLS, depending on your location. The specific carrier will be selected based on the best service available for your country.

Lato Desk stands apart with our patented CableGenius compartment, minimalist design, and attention to detail. Every component is custom-designed rather than using off-the-shelf parts. Our desk features proper ergonomic height adjustment (down to 62 cm), built-in charging solutions, and thoughtful cable management that actually works.

CableGenius is our innovative solution to cable clutter. The flat compartment under your desk holds a power strip with six outlets and ample space for organizing cables. Your desktop remains clean with only the necessary cables visible through specially designed grommets. Access is simple—press two buttons under the desk to open the compartment.

We offer 16 carefully curated collections, including ultra-matte laminates, natural wood veneers, and designer collections from renowned names like GamFratesi, Ettore Sottsass, and Patricia Urquiola. Each desktop is crafted from high-quality plywood with exposed edges that celebrate this iconic material's layered beauty.

Our desk features three-segment columns that adjust from 62cm to 127cm, making it suitable for users of all heights. Most competitor desks only go down to 70-74cm, which is too high for proper ergonomic positioning.

Absolutely. Our desk memorizes up to four positions, which you can access with a single click—no need to hold the button. The desk also features a gentle reminder system to encourage position changes throughout your day.

Your Lato Desk comes with the desktop, frame with dual motor columns, integrated CableGenius cable management system, an intuitive remote with one-click operation, and all necessary hardware for assembly. Each desk also includes a personalized metal plaque engraved with your name.

Yes, you can choose to add a built-in MagSafe charger for MacBook or USB-C power delivery. This integration eliminates the need to carry your charger between home and office.

Very safe. Our desk features dual anti-collision technology with both an overload sensor and a built-in gyroscope to detect obstacles. It also includes a child safety lock function—hold the button on the remote to lock the desk in position, preventing accidental movement.

Our dual-motor system provides exceptional lifting capacity of 150 kg while maintaining quiet operation.

Yes! Multiple users can share one desk by switching between profiles in the mobile app. When a new user connects, the desk automatically adjusts to their saved presets.